Privacy Policy at 7u74

At 7u74, we are committed to protecting the privacy and personal information of every player who joins our platform. This Privacy Policy sets out in clear, formal terms how we gather data, the purposes for which that data is processed, and the measures we take to keep it secure. By accessing and using 7u74, you acknowledge that you have read and understood this policy. We encourage all players in Bangladesh to review this document carefully, as it forms part of the overall agreement between you and 7u74.

Information We Collect

In order to provide you with a safe, personalised, and legally compliant gaming experience, 7u74 collects certain categories of personal and technical data. The information we collect falls into two broad categories: data you provide directly to us, and data we collect automatically when you use our platform.

Data You Provide Directly

• Full name and date of birth (for age verification — players must be 21 years or older)
• Email address and mobile phone number registered on your account
• Residential address, city (e.g. Dhaka, Chittagong, Sylhet, Khulna), and district
• Payment details including bKash, Nagad, Rocket, or Upay mobile wallet numbers and transaction references
• Identity documents submitted during KYC verification (e.g. National ID card, passport)

Data Collected Automatically

• Device information including operating system, browser type, screen resolution, and device identifiers
• IP address, approximate geographic location based on IP, and Bangladesh Standard Time (BST, UTC+6) timestamps of login and activity
• Gameplay logs, betting history, session duration, and interaction patterns within the platform

How We Use Your Information

The personal data we hold about you is processed for specific, legitimate purposes. We do not use your data for purposes beyond those listed below without first obtaining your explicit consent or as otherwise required by applicable law.

• Account creation, identity verification (KYC), and age confirmation (21+ requirement)
• Processing deposits and withdrawals via bKash, Nagad, Rocket, Upay, and other supported payment channels
• Delivering customer support, responding to queries, and resolving disputes efficiently
• Sending account-related notifications such as bonus alerts, security notices, and transaction confirmations
• Analysing platform usage to improve game selection, website performance, and responsible gaming features
• Fraud prevention, anti-money-laundering (AML) screening, and security monitoring to protect both the player and the platform

Disclosure of Information

7u74 does not sell, rent, or trade your personal information. We may share limited data with trusted third parties only under the following strictly controlled circumstances:

• Payment service providers (such as bKash, Nagad, Rocket gateway operators) who require transaction data solely to facilitate deposits and withdrawals on your behalf
• Technology and security partners who assist in platform maintenance, fraud detection, and RNG certification — all bound by strict confidentiality agreements
• Regulatory and law enforcement authorities if we are legally required to disclose information, for example in connection with an AML investigation or court order
• Successor entities in the event of a business merger, acquisition, or restructuring — in which case players will be notified in advance

Cookies and Tracking Technologies

7u74 uses cookies and similar tracking technologies to enhance your browsing experience, maintain session state, and gather aggregate analytics. A cookie is a small text file stored on your device by your browser when you visit our platform. We use the following categories of cookies:

Types of Cookies We Use

• Essential cookies — strictly necessary for login sessions, account security, and platform functionality; these cannot be disabled
• Analytics cookies — used to understand how players interact with 7u74 (pages visited, session length, feature usage) in an anonymised, aggregate form
• Preference cookies — remember your language, display settings, and region preferences so you do not need to re-enter them on each visit

You can control or disable non-essential cookies through your browser settings at any time. Please be aware that disabling certain cookies may affect the functionality of some features on the 7u74 platform.

Data Retention

We retain your personal data only for as long as is necessary to fulfil the purposes outlined in this Privacy Policy, or as required by applicable law and internal compliance obligations. The specific retention periods are as follows:

Payment Data and Local Methods

7u74 supports several payment methods popular among players across Bangladesh, including bKash, Nagad, Rocket, and Upay. When you initiate a financial transaction through any of these channels, the relevant payment data (wallet number, transaction ID, and amount) is processed by the respective payment gateway operator. 7u74 does not store your full mobile banking credentials or card details on its servers.

All payment data shared with 7u74 is transmitted over encrypted SSL connections and is accessible only to authorised personnel involved in fraud prevention, dispute resolution, and regulatory reporting. Payment data is never shared with third-party marketing entities.

Information Security

7u74 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include SSL/TLS encryption for all data in transit, access control policies limiting internal data access on a need-to-know basis, and regular security assessments of our platform infrastructure.

While we employ industry-standard safeguards and are committed to maintaining a secure platform, no method of electronic storage or internet transmission is completely infallible. In the event of a data security incident that materially affects your rights, 7u74 will notify affected users as promptly as practicable.

Your Privacy Rights

As a user of 7u74, you hold the following rights in relation to your personal data. You may exercise any of these rights by contacting our support team at [email protected]:

• Right of access — you may request a copy of all personal data that 7u74 holds about you
• Right of rectification — you may request correction of any inaccurate or incomplete personal data
• Right of erasure — subject to legal retention requirements, you may request deletion of your personal data upon account closure
• Right to restrict processing — you may request that we limit how we use your data in certain circumstances
• Right to withdraw consent — you may withdraw consent for non-essential data processing at any time without affecting the lawfulness of prior processing

We aim to respond to all verified privacy rights requests within 30 calendar days of receipt. In complex cases this period may be extended, in which case we will inform you of the delay and the expected resolution date.

Children's Privacy

7u74 is strictly an adult entertainment platform. Our services are intended exclusively for players who are 21 years of age or older. We do not knowingly collect, process, or retain personal data from individuals under the age of 21. If we become aware that a minor has registered on our platform or provided us with personal data, we will promptly suspend the account and delete all associated data. If you believe a minor has accessed 7u74, please contact us immediately at [email protected].

Changes to This Privacy Policy

7u74 reserves the right to update or amend this Privacy Policy at any time in response to changes in applicable law, industry standards, or platform features. When material changes are made, we will update the "Last updated" date displayed at the top of this page and, where appropriate, notify registered users via email or an in-platform notification. Your continued use of 7u74 following the posting of any revised Privacy Policy constitutes your acceptance of such changes. We encourage you to review this page periodically to stay informed about how we protect your information.

Contact and Privacy Enquiries

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 7u74 handles your personal data, please do not hesitate to contact our dedicated privacy support team. We are available to assist players across Bangladesh, from Dhaka and Chittagong to Sylhet, Khulna, Rajshahi, Barisal, Rangpur, and Mymensingh.

Our support email is: [email protected] — Please allow up to 3 business days for a response. All privacy-related correspondence is handled confidentially and in accordance with this policy.